MERIDEN, Conn. (WTNH)-- A Meriden based oil company is accused of closing shop, without telling its customers. And that has many folks fired up, calling on News 8 for help.
They purchased 700 gallons of oil October first.
Leaves changing is a sign for many to make sure their tanks will be full of heating oil in time for winter.
No easy task, if you're a customer of the Ace Oil Company.
"The company's voicemail says their not delivering any more oil," said Maggie Wojas.
Maggie Wojas' parents signed a contract in March to have some $2,500 worth of oil to be delivered to their home Tuesday.
The problem, the company closed its doors on Monday, leaving their 6,000 customers not knowing where to turn.
"They don't treat their customers right by calling them and letting them know and trying to refund whatever money they spent," said Wojas.
Workers for the company may not be picking up their phones, but George Miles was reporting at their offices in Meriden for duty, he identified himself as the "service manager."
When asked why they aren't going to make good on a contract signed with a woman for about $2,500, Miles said, "we can't. We're broke."
"We tried our best to secure our loans to keep going. Make sure these people got their oil but it didn't work out," said Miles.
When asked how they were going to fix this problem, Miles said, "I don't know. I have no idea."
It's not answer Maggie wants to hear. Her father is in the hospital and his medical bills are mounting.
"It's hard to know that there are business out there that would treat their customers like that," said Wojas.
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