STRATFORD, Conn. (WTNH)-- They feel trapped in their own homes and in some cases, they can't even get to their homes. Over a dozen people at a Milford Housing Authority complex say there's issues with the elevators and they've had enough.
The stories are going around about the elevator that sometimes won't go up and down at a Milford Housing Authority complex
"I came to take her to the doctor's. She's on the third floor, we couldn't get her down," said Irene Geraci.
"My husband can't do the stairs. He's 86, had a heart attack. I can't do the stairs," said a resident.
"I had to walk up and down twice to get to where I was going to, my own floor," said another.
"Just Monday into Tuesday, both elevators were down again. This time there was a resident and she was stuck in the elevator," said Geraci.
"It would not stop at any floor and it would not open, and I called the fire department," said Ellie Calder.
So every time Ellie gets on the elevator now she wonders, will she get off the elevator. There are many things going through her head.
"Yeah, after that episode the other night, I get a little nervous," said Calder. "It was very warm in there, very hot."
The people in the office noticed what was going in the surveillance video and also rushed to see if she needed help. She asked to go to the hospital because her heart was palpitating.
"I just thank God there was nobody in there worse than me, because they probably maybe would not come out of it," said Calder.
There are elderly people and those in wheelchairs. They tell News 8 the problem keeps happening and it's not getting fixed.
Executive director, Anthony Vasiliou, says there was a crew on scene.
"They make that call so when they put that elevator back in service, it's to my understanding the best of their belief that, that meets all the safety requirements," said Vasiliou.
When asked why they keep coming back, he assures that this time it's a specialty crew here.
Ellie and her crew aren't convinced.
"They're trying to fix it. I call it band-aiding," said Calder.
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