HARTFORD, Conn. (WTNH)-- We're days away from the rollout of the Affordable Care Act.
Training sessions are fewer with enrollment for the affordable care act kicking off Tuesday, October first.
"Some of the assistors are still in training," said Kate Gervais.
Kate Gervais monitors the Assistors tasked to educate and enroll consumers, shopping in the marketplace set up by Access Health CT.
"The assistors are required to attend 34 hours of training. They had a background check. They had to agree to privacy and security requirements," said Gervais.
She also manages the Navigators, like the Hispanic Health Council, who undergo similar training but also provide more support to Assistors in a specific region.
Calls are already coming in.
"They're asking what is it, how do they enroll, what do they need," said Ida Colon, Hispanic Health. Council
The agency covers Hartford County with more than 98,000 uninsured.
"We have a lot of resources, we're partnering with a lot of agencies," said Colon.
Ida Colon is also an Assistor.
"Maybe the first couple months will serve as an engagement, an education, then maybe on the third month or maybe after that, they'll be ready to give out information and enroll," said Colon.
The site offers affordable healthcare to the uninsured but those with insurance can also shop around.
"They can change the insurance during the open enrollment period," said Gervais.
Open enrollment ends March 31st of next year. The process does come with this warning.
"Assistors and navigators offer their service free of charge so no one should ask for payment to help you enroll," said Gervais.
Also, you will not be asked to give out any personal information over the telephone , so question those who do.
Navigators and Assistors will be wearing badges with a hologram at all times. You can get the complete list of Navigators and Assistors on the Access Health CT website.
You can call with questions or schedule an appointment.
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