OLD SAYBROOK, Conn. (WTNH) -- People in one shoreline town were startled over the weekend after the public address system sent out a false terrorism alert.
The message told people in Old Saybrook to seek shelter because of a terrorist attack.
Police say the message was sent out by mistake and residents want to know why.
According to police, a dispatcher sent out the pre-recorded message after a series of errors. But just what were those errors? Police say "An internal review has been ordered and is ongoing."
"The dispatch was trying to send out a message, but obviously not that message," said Chief Michael Spera, Old Saybrook Police.
The Chief says after the false alarm went out Sunday afternoon, a call went out to residents over the Everbridge system explaining the error and apologizing for it.
"An emergency message was mistakenly broadcasted from the town's emergency management public address system. There is no emergency."
News 8 talked to folks fishing at Saybrook Point where one of the speakers is located.
"Probably would have freaked out," Marge Scrivener said.
Scrivener didn't hear the message and neither did folks at Dock & Dine with its outdoor seating just a few hundred yards away from the speaker.
"Nobody brought it to our attention that there was anything they heard, so luckily it didn't disrupt business here," said Mari Kodama, Dock & Dine.
"That could be pretty scary," said Cameron Bourn.
Bourn isn't too worried about the error.
"I think mistakes are a normal part of the whole process and I know it could be turned into a panic situation, but thankfully it didn't," said Bourn. "But it's better to have the warning system in place than nothing at all."
If there was any panic we're told no one contacted the town about it. The First Selectman tells News 8 no residents there called or emailed the town about the incident.
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