NEW HAVEN, Conn. (WTNH)-- A fire at a senior living community is out Wednesday night, but questions remain about safety.
Some residents at Bella Vista tell News 8 they didn't know where to go when the fire alarms went off.
Nearly 100 firefighters responded, as flames spread from the 13th floor utility room
"It was a hot fire, a smokey fire," said Grant.
Bella Vista High rise is home to hundreds of elderly and disabled, yet no mass evacuation, only those in direct danger were required to get out.
Frightened family members say it wasn't easy to locate loved ones.
"I came down here and it was absolute chaos over here, absolute chaos," said Denise Gomez.
No apartments were damaged, but folks in 171 units can't return until electrical repairs are complete.
"Of course it's going to be chaotic and everything, something this huge is going to be chaotic. They got everything organized the best they could," said a resident.
Crisis over, now some are questioning if Bella Vista has a plan in place and readies its residents for such emergencies.
"It was utter chaos, no one seemed to know what they were doing," said Diane Savino.
"The fire marshal is the top fire official in New Haven who is responsible to ensure these buildings are inspected, what their evacuation plans are," said Frank Ricci Jr, firefighters union.
Somebody needs to sit down, with the Carabettas, and have some type of plan, in case something like this or something bigger happens," said Gomez.
The fire chief says the city has four state certified fire marshals on staff and each has authority to take and order sanctions. He says the actual job of Fire Marshal is strictly an executive management position.
NEW HAVEN, Conn. (WTNH) -- Two firefighters suffered flash burns after an apparent electrical fire early Wednesday morning at the Bella Vista apartment complex in New Haven.
Fire alarms started going off in building D of the complex around 3:00 a.m.
"I heard 'boom' and then the lights flickered and then went out," Bella Vista resident Renee Haywood told News 8.
"I heard the alarms and I smelled something electrical, it smelled electrical," Bella Vista resident Michael Coomes said. "It was pretty intense actually."
Multiple fire crews responded to the facility, which is home to many older residents.
The fire chief said the fire started in en electrical panel on the 13th floor of the building, and traveled down towards the 9th floor. Somewhere along the way there was an explosion in one of the electrical rooms.
Two firefighters had flash burns to their faces, and a resident suffered some type of injury, it's unclear what that was, but none of the injuries are considered life-threatening.
Power remains out in the building. Residents, many who are older or need assistance, were evacuated from building D to other parts of the complex.
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