NORWICH, Conn. (WTNH)-- A family is without a home after a mistake while having cable installed set their home on fire. The family is desperate for help and is having trouble getting the ball rolling.
It's not that AT&T isn't willing to look into helping this family, it's that it's not fast enough for them.
Mike Sacilowski doesn't know where his family will go next. The Red Cross put them up at a Niantic hotel but that stay has ended. On Saturday, he had AT&T U-verse installed at his Norwich apartment and got more than lots of cable channels.
"He drilled through the 220 drop line off the pole and he came in casually and said to us your apartment building is on fire, you might want to get out and his first call was to a supervisor," said Sacilowski.
News 8 spoke to the fire chief and he confirmed the department did determine this fire was caused by a worker installing cable. He says that worker was drilling from an interior wall to an exterior wall when he hit a power line.
Sacilowski says AT&T referred him to an outside company which handles these claims.
"I'd have to pay for the hotel room and later on, they'd reimburse us via an insurance claim. We live week to week, me and my wife," said Sacilowski.
He doesn't have money for another hotel or moving expenses into a temporary apartment. So News 8 called AT&T too.
This is the statement they gave: Our thoughts are with those affected by this accident and we apologize for the inconvenience caused to the building residents. In addition, we have extended our support to the Norwich branch of the American Red Cross.
But what about this family with an autistic child? We asked and are waiting for an answer.
When asked would they be happy if they paid for your relocation fee then, Sacilowski said, "absolutely, absolutely. AT&T needs to to step up and do something and what they've done so far is just displace us."
News 8 will stay on this story until this family gets the help it needs. One thing they didn't have is renters insurance, which we do see this a lot. It's often less than $12 a month and could provide for temporary housing.
HARTFORD, Conn. (AP) — Former IBM executive Nicholas Donofrio of Ridgefield has been named the new chairman of the Connecticut Board of Regents for Higher Education.
Exercise is good for your body, but can also be good for your mind. That's why educators at one Connecticut school are making it part of students weekly routine before the school day even starts.
Members of the Newtown Action Alliance, the Newtown Foundation and family members of gun violence will gather today at the National Cathedral in Washington DC for a vigil honoring all victims of gun violence.
Danbury police have charged a teenager with murder and assault in the stabbing death of a 19-year-old man during a melee last weekend.
Police are on the scene of a two-vehicle accident involving a school bus in North Haven this morning.
A Manchester police report says male motorists were more likely than women to be pulled over by police last year and black motorists were overrepresented compared with white people behind the wheel.
Firefighters responded to a garage fire in Norwalk during the overnight hours Thursday.
UConn is expected to make it official in a news conference Thursday afternoon, but they have made a decision regarding who will be leading the football team next season.
The University of Connecticut is looking for property owners and developers interested in building or otherwise providing housing for its downtown Stamford campus.
There's trouble aboard the international space station and an astronaut from Connecticut may be asked to come to the rescue.