STAMFORD, Conn. (WTNH) -- Riders are rejoicing at the return of regular service in and out of New York City today.
"Relieved everything is back to normal," Joseph said.
Metro-North commuters are actually embracing the predictability of their everyday trip, relying on the routine to get their life back on track after over a week of delays and disruptions.
"I had to get up earlier and I also had to leave work earlier so that was a little bit of a challenge in order to get home in time for the kids and everything," said Victoria Konfong.
"There are more trains, there are more options," said Nicki Rea.
It was late last month when the commute became chaos: a Con Edison crew was performing maintenance when a cable feeder failed, cutting off electricity to the New Haven line for nearly two weeks, meaning limited service and fewer trains.
"It was a little hectic, but it worked," said Joseph.
The return to a full schedule because a power station in Mount Vernon is on line.
Regular riders who buy monthly or weekly tickets will be able to get a credit as compensation for the service problem.
Folks carrying weekly tickets can apply for credit between October 9 and March 31, 2014. Tickets that were valid for the weeks of September 21 - 27, and September 28 - October 4, can be submitted for credit toward the purchase of a future ticket.
Monthly tickets for September and October will be pro-rated for the cost of the rail service portion only for the period of time affected by the power outage. Riders can submit for their credit from October 20 until March 31.
If you have a monthly ticket with a MetroCard and there's still value on that card customers may want to wait to put in for credit.
Customers will be required to surrender their ticket at an office to apply.
Metro-North will open additional ticket windows at Grand Central Terminal and in New Haven, Bridgeport, Fordham, Greenwich, Harlem-125th Street, New Rochelle, South Norwalk, and Stamford.
Despite Metro-North's plan to offer refunds, most regular riders are just relived to have a regular, routine Monday, complete with minor delays.
"It's great," said Jeff Klotz, "A little bit late this morning, but all in all the service is wonderful, couple days a year you live with it."
"I'm very happy," Konfong said laughing. "It's been a little bit of a challenge."
For more information visit the MTA's website MTA.info .
"Metro-North regrets any inconvenience that you may have experienced during this service disruption," the MTA said.
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