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New on-demand bus app in Stonington to deliver convenient curb-to-curb service

New London

STONINGTON, Conn. (WTNH) — For ten hours each weekday, a Southeast Area Transit or SEAT bus makes continuous trips between Pawcatuck and Mystic stopping at several Stonington locations between those locations. 

“It helps me out sometimes during the week because I go to work way in Mystic and right now I don’t have a car,” said Stonington resident Chris Snyder.

The local service, which is the Route 10 Run, has the lowest ridership for the transit company.

“It’s usually an empty bus,” said Snyder.

But it is essential for Snyder and others who use it. That’s why the town and SEAT have teamed up to keep this route running by starting a pilot program next week which would offer on demand service instead of a regular route.

“If you miss this bus now you’re not going to get a bus for another two hours in,” said Stonington resident Alvin Greene.

The program will work similar to the car service UBER.

“If you have a smart phone, there’s an app you can log onto and if you don’t you can simply call the SEAT number even from a rotary phone and it will still get you a ride,” said Leanne Theodore,  Director of Stonington Human Services.

“I think that’s quite good especially during the winter time because a lot of people don’t want to be sitting out in the cold for at least a good fifteen, twenty minutes,” said Snyder.

Soon the bus stop signs will be replaced with others explaining the new curb to curb service called SEAT HOP.  No more will riders be standing out in the cold at the bus stops. The bus will come to their location.

It’s expected to get people to their destination a lot sooner.

“I think it will work better for our population. It will still be handicapped accessible. But it will be smaller,” said First Selectman Danielle Chesebrough, (D) Stonington.

The service will be free for February and after that it will be still be $2 a ride and $1 for handicapped people and the elderly. 

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