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Troopers, Eversource crews search Montville homes due to low pressure issue

New London

MONTVILLE, Conn. (WTNH)– Eversource crews go house to house to do safety checks.

It started at 5 o’clock Wednesday morning when the the natural gas pipeline, which serves the Oakdale section of Montville, was at a very low pressure. That set off an alarm.

According to the town, at about 8:30 a.m. it was back up to 25 pounds of pressure and by 11:00 a.m. it was up to 62 pounds which Eversource says is a safe level.

It was determined there were no leaks, there were no reported outages, there were no evacuations, but they did decide to do safety checks to make sure pilot lights were lit and the natural gas appliances are working correctly in each home.

Throughout the day Eversource crews went house to house to do the checks.

They want to make sure everything is working correctly but they are also trying to figure out what caused the low pressure.  There are 544 gas customers served by this pipeline.

“They just knocked on the door and said there was a drop in the pressure lines… or in the lines and they just wanted to purge the lines and then they turned the pilot line back on and that was it. It took about 15 minutes,” said Montville resident Louise Marcellus.

“At this point we don’t have a definitive cause but first and foremost we have to make sure all of these customers are okay and the natural gas service is where it should be and from there we’ll determine what happened early this morning,” said Eversource spokesperson Mitch Gross.

Gross says they will be working through the evening until every gas customer in Oakdale is checked.

If by the end of the night they cannot get into a home, they do have a locksmith on stand by who will go with a worker along with police to the house and get inside.

This was the first cold morning of the season so they are also looking to see if that may be a factor leading to the low pressure.

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