(WTNH) — Eversource customers got a final chance to voice their frustration over utility rate hikes to public regulators on Thursday morning.
The Public Utilities Regulatory Authority or ‘PURA’ says the public feedback is a crucial part of their investigation into Eversource.
“As a healthcare provider, I have also been forced to pass increases of my rates, on occasion, to keep up with the costs of running a business. I have to be mindful of market forces like local competition and regulators and insurance companies when I raise these rates. Eversource faces no such obstacles other than PURA,” said Dr. Frederick Moffa, Eversource customer.
Customers who have additional complaints are encouraged to contact the Office of Consumer Counsel.
On Wednesday, Governor Ned Lamont extended the state’s moratorium on electric service disconnections for non-hardship residential customers to October 1.
Eversouce is also enhancing assistance for low-income customers.
This all started when Evesource and United Illuminating companies increased rates. Governor Ned Lamont requested a PURA investigation into both companies.
In addition, PURA has scheduled three upcoming public comment hearings for October 21, 22, and 23. At which time, the public will have the opportunity to comment on Evesource and United Illuminating’s responses to Tropical Storm Isaias.