On September 11, 2001, William Cstono worked for the Connecticut State Police. He traveled to New York City after the attacks to work the pile at Ground Zero for around two weeks.
Cstonos and his canine worked to find and identify human remains among the ruins and ashes. It was during those tough moments, he realised he wanted to work for the TSA.
“Nothing can prepare you for what 9/11 was, what Ground Zero was. Entering the scene, it was just massive, massive destruction. I tell some of my friends…it was like stepping on to a movie set. With the flames still going, with the firemen putting out the flames or people running left and right trying to save people. Doing whatever they can to go into that mass destruction looking for survivors. It’s something I will never forget…and that’s what motivates me to do what I do every single day.”William Cstonos, Federal Security Director for Connecticut, TSA
Now the top TSA official at Bradley International Airport, Cstonos says he is honored to do his part in securing the safety of the United States.
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