Eversource to change policy on gas line activation charges for homeowners with crumbling foundations

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(WTNH) — News 8 reports that the utility company Eversource is reversing a policy in which they charged customers to have their gas lines turned off and re-activated while repair work is done on their foundations.

News 8 reported earlier this week that customers were getting bills from Eversource for more than $1,600. Eversource says because of the unique nature of the crumbling foundation problems, they will not charge those customers for activation in the future.

Eversource will also provide refunds to those who already paid. The company also tells News 8 it will also work with regulators to come up with a fair solution in the future.

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