Connecticut families use telemedicine hoping to avoid an ER visit during coronavirus outbreak

Coronavirus

HARTFORD, Conn. (WTNH) — In the time of the coronavirus pandemic, a trip to the emergency room of any hospital could expose family members to the highly-contagious COVID-19. And with kids of all ages home, attending school at home and social-distancing, keeping kids safe isn’t always easy for parents.

Connecticut Children’s Medical Center in Hartford is making it easy for concerned moms and dads.

In recent weeks, CT Children’s has been able to save hundreds of patients from having to visit the ER or the hospital, doing nearly 4,000 virtual doctor visits.

When one local woman’s son got hit in the nose with a baseball while playing catch last week, she was relieved to learn she could have him examined by a doctor via video-chat.

Kristine Gallagher of West Hartford said talking to the doctor on video chat comforted her and her son Cole, especially after he explained how many surgeries he had done. She felt confident he could identify a broken nose whether in person or not.

I can bring that expert care anywhere. I can bring it right into their house and we’re able to have that five, fifteen minute conversation very comfortably, very convenient, very safely. And I’m really able to give them the level of care that I give them in the office.

– Dr. Chris Grindle/ Connecticut Children’s Ear, Nose, and Throat

Doctor Grindle could tell the boy’s nose was, in fact, broken. He was treated with a quick out-patient surgery and is doing fine.

Doctor Grindle pointed out to News 8, too, that the other benefit of virtual visits is that it conserves PPE so it can be used by ER staff.

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