(NEXSTAR/WTNH) – Just a few weeks after the latest lineup of Apple products hit stores worldwide, some owners of the iPhone 15 Pro and Pro Max are complaining that the phones are overheating.
The iPhone 15 Pro Max, rolled out in September, is the priciest phone in the latest generation at $1,200, nearly 10% more than last year’s top-of-the-line iPhone. The iPhone 15 Pro is one step down, selling for $1,000.
While not all owners appear to be affected, a number of posts surfaced in the iPhone subreddit in recent days complaining of painfully hot devices.
“Just had this issue now weirdly enough,” wrote one person. “Haven’t had any problems charging the 15 Pro before. All of a sudden it became one with the sun. Weirdest part was the WHOLE phone was hot. No localized heat spots.”
Another iPhone 15 Pro owner claimed to have returned the device saying that, after charging at night, the phone became “downright dangerous” by the morning.
“Listening to Spotify while using iMessage and it’s uncomfortably hot in my hands caseless. Even with a case it’s quite warm,” another person wrote. “This is pretty alarming as I’ve owned every iPhone since the 6 and never experienced this type of issue.”
The company addressed the issue over the weekend saying they identified a few conditions which can cause the iPhone to run warmer than expected, including a bug in IOS17 that will be addressed in a software update.
Other potential reasons for the heat are third-party apps, according to Apple. These kinds of apps include Instagram and Uber, which can “overload the system,” or stream high-quality video.
Despite the complaints, other iPhone 15 Pro and Pro Max owners reported no issues with the new devices.
The company says the current overheating issues are not a safety risk and will not affect the long-term performance of impacted iPhone models.