ENFIELD, Conn. (WTNH) – An investigation is underway after an Enfield student was allegedly called a racial slur while fundraising in town, according to officials.

Enfield School Superintendent Christopher Drezek sent a letter to parents saying that the Enfield High School football team was fundraising around town for the upcoming season this past weekend.

According to Drezek, a student approached a house, and the homeowner not only expressed their desire not to participate, but the resident also called the student a racial slur.

Drezek said the student walked away and called his coach. The coach then called the police who responded to the scene and conducted interviews with the homeowners, football players, and other witnesses.

News 8 spoke to the teen’s mother who says she’s mad and disgusted by what happened to her son, but she’s hoping this will bring about change so an incident like this doesn’t happen again.

“He didn’t even make it to her door. He literally made it to the side of the driveway as she started to yell at him,” said Kelly Jackson, the teen’s mother.

Jackson says the woman’s son proceeded to open the window and yell out a racial slur.

“And then told him he would shoot him and then proceeded to berate him as he walked away,” Jackson said.

“I want to be crystal clear on this part – there is no place in our schools, our town, or quite frankly, this country for what happened to one of our students this weekend. Although this did not happen in a school, it happened to one of our kids during a fundraiser for one of our athletic teams. This type of behavior is not only unacceptable but also repulsive. I know I speak for the district, the Board of Education, and the Town Council when I say there is no tolerance for racism, bigotry, or discrimination against anyone in the town of Enfield,” Drezek said.

According to Enfield police, the matter was investigated and the use of the racial slur was admitted to by one of the residents. Police said while the language is offensive, it does not violate criminal law.

Police said that the student and residents offered different accounts of whether any threatening statements were made. Other witnesses who were interviewed could not verify any threatening statements, so police determined there was no probable cause to make an arrest.

“We’re inviting members of the community to bring their own chair and have a conversation maybe specifically about that incident, how it made them feel, how they generally feel about Enfield’s position on equity, inclusion, diversity, all of those things that are important to have those conversations,” said Ellen Zoppo-Sassu, Enfield Town Manager.

In response to this incident, the Town Council and Board of Education will be hosting a Community Conversation on Race, Diversity, Equity, and Inclusion on Tuesday, August 23 at 5:30 p.m. on the town green.

“I just don’t want him or any other child of color to be afraid to walk down the street or go to someone’s house to ask for something. It’s not hard to say no thank you,” Jackson said.

Jackson says the support they’ve received has been heartwarming.

“I’m really grateful, I’m truly grateful that the community is coming behind him. It shows a positive to a negative and it shows him our whole town is not like this and maybe we can make this change,” Jackson said.

News 8 went to the house where the incident happened, but no one answered the door.