Attorney General Tong demanding Comcast to delay announced data cap plans

Technology

(WTNH) — Connecticut Attorney General William Tong is demanding that Comcast cancel or delay plans for one year to implement a data cap on internet customers.

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In November, Comcast said it would start charging an additional $10 for each 50 gig increment of data that customers use above their 1.2 terabyte cap per household.

“It is really wrong and frankly conscionable…in the middle of a public health emergency, an unprecedented global pandemic, to ask people to pay more for broadband…at a time they need it the most,” Attorney General Tong said.

Comcast said it’s delaying the implementation of that plan for a couple of months. Attorney General Tong is urging Connecticut residents impacted by the data cap to contact his office online or by phone.

Comcast released the following statements on their data plan and data plan timing:

Data Plan

“1.2 terabytes is a massive amount of data that enables consumers to video conference for 3,500 hours, watch 1,200 hours of distance learning videos, stream 500 hours of high-definition video content a month, or play more than 34,000 hours of online games. Our data plan is structured in a way that the very small percentage of our customers who use more than 1.2 terabytes of monthly data and generate the greatest demand for network development and capacity pay more for their increased usage. For those superusers, we have unlimited data options available.”

Data Plan Timing:

“We are providing customers in our Northeast markets with additional time to become familiar with the new plan. Customers in these markets now have six months to understand their data usage, and the earliest that the very small percentage of customers who exceed 1.2 TB of data could have any charges due under the plan is August 2021.”

They also added that xFi Customers with a Gateway pay $11/month and those without equipment can get unlimited data for $30/month.

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