(WTNH) — See-Click-Fix, the brainchild of Ben Berkowitz, was born in New Haven, Connecticut to help join citizens to their governments to get things fixed.
Local governments from 400 cities and towns are accessible to users to report issues like potholes, cracked sidewalks, graffiti, tree trimming and more. To date, See-Click-Fix has resolved nearly 5-million issues.
The reasoning behind the app was:
“We just wanted a way to publicly document things that were broken in the public space to local government so that they could be fixed faster.”
While Berkowitz was trying to report an issue of graffiti on a neighbor’s building to New Haven City Hall, the concept was born. While on the phone, he thought through the current structure of reporting an issue and continued with, “…in the moment [I] was like, this is never going to get fixed!”
See-Click-Fix is a single mobile application that is able to organize, track and manage service requests from a citizen to government departments that manage the resolution. The person who reports the issue can see the work being done and is notified when the job is completed.
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